We collect information from visitors to this website through the use of online forms and contact us webpages.
We collect your details when you email us with an enquiry.
In addition to the above, we collect information automatically about your visit to our website. Please see our Cookies Section for more details.
We process personal information collected via this website for the purposes of:
We will send you information according to the preferences you submitted via our online form. If you would like to change these preferences at any point, please email us at firstname.lastname@example.org, or call us on 0845 303 4333. Alternatively you can also write to us at Alex Karolemeas, IT Director, Queensgate, Grange Road East, Birkenhead, CH41 5FD.
Please note that your information may be used to send you details of those products or services that we offer that we have identified as likely to be of interest to you. This will be in accordance with the preferences that you indicated when you completed our online form.
If at any point you would like to opt-out of receiving communications from us, or would like to change the channels (such as email or post) that we use to contact you, please contact at email@example.com. You can also write to Alex Karolemeas, IT Director at Queensgate, Grange Road East, Birkenhead, CH41 5FD.
We will not share your data with third parties unless we are obliged to disclose personal data by law, or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation, or we have your consent.
You have the right to see what personal data we hold about you. To obtain a copy of the personal information we hold about you, please write to us at Alex Karolemeas, IT Director, Queensgate, Grange Road East, Birkenhead, CH41 5FD. Please note that we reserve the right to charge a fee of up to £10 for any such request.
Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.
A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Find out more about cookies on www.allaboutcookies.org.
Most browsers will allow you to turn off cookies. If you want to know how to do this please look at the menu on your browser, or look at the instruction on www.allaboutcookies.org. Please note however that turning off cookies will restrict your use of our website.
We use the following cookies on our site:
|Cookie Type||Cookie Provider||Expires After||Description|
|__utma||Google Analytics||2 years||This keeps track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred.|
|__utmb||Google Analytics||30 minutes||A timestamp of the exact moment in time when a visitor enters the site.|
|End of session||A timestamp of the exact moment in time when a visitor leaves the site – having waited 30 minutes for another pageview to happen, and if it doesn’t, it expires.|
|6 months||This keeps track of where the visitor came from, what search engine was used, what link was clicked on, what keywords used, and where in the world the site was accessed from.|
|__utmt||Google Analytics||10 minutes||This cookie is used to throttle the request rate for the service – limiting the collection of data on the high traffic sites.|
|X-Mapping-fjhppofk||Stingray Traffic Manager platform from Riverbed||End of session||Used for load balancing i.e. it ties the visitor to the specific server (amongst several back up/load balancers) which delivered content.|
Last updated in March, 2015.