Keep up-to-date with the latest goings-on, projects, happenings, client stories, good news and latest points of interest from The Contact Company.

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Employee of the Month, September 2016- Yasmin Wallace

Congratulations to our Employee of the Month for September: Yasmin Wallace! Yasmin is a Customer Service Advisor on the Superdrug campaign and delivers her role with passion and enthusiasm day after day. Yasmin has recently undertaken TL assessment after putting real effort in to her own personal development. Yasmin went above and beyond her job […]



The Contact Company Opens New Recruitment Centre!

This week, The Contact Company opened the doors to its new recruitment centre, based on Argyle Street, Birkenhead. The new centre is situated just around the corner from TCC’s Queensgate building (Grange Road East, Birkenhead) and was built in response to the rapid growth of the business. The new centre plays host to the TCC HR […]



The Contact Company does Tough Mudder!

On Saturday 10th September, a group of TCC employees descended on the muddy, Cheshire countryside to compete in the Tough Mudder obstacle course. Christophe Pasiorowski, Quality Lead; Sean Turner, Learning and Development Trainer; and Andrew Crabtree, Quality Coach, plucked up the courage to tackle the course. The team had already tackled a number of challenges; including […]



Employee of the Month, August 2016- James Taaffe

Congratulations to our Employee of the Month for August: James Taaffe! James is a Team Leader on a fast-paced campaign; managing to keep up with the pace… and more! James has implemented new and improved management information/intelligence and has supported his colleagues along the way. On top of all that, James also finds the time to […]



A Weekend of Awards Success for TCC

Wirral Business Awards 2016 The Contact Company were delighted to attend the annual Wirral Business Awards last Friday (16th), after being shortlisted for both the People Development and Investment of the Year awards. Thornton Manor’s Walled Garden Marquee played host to a huge variety of businesses for the glitzy awards ceremony, organised by the Wirral […]



TCC’s got Talent!

Last Friday, The Contact Company held the very first “TCC’s Got Talent”, in aid of Charity of the Year, Claire House Children’s Hospice. Claire Louise Cain (the inspiration behind Claire House) passed away in 1989, just before her 10th birthday, after a courageous battle with cancer. In the months that followed Claire’s passing, the Cain […]



Ready, Set…Row! TCC go Dragon Boating

Last Friday, The Contact Company took part in the corporate Dragon Boating competition, in aid of The Prince’s Trust. The event was held at Peel Dock in Liverpool and played to host to a number of local businesses, all with one goal in mind: to raise some money! 16 TCC employees took the plunge (fortunately, […]



Long Service Award- Mark Gibbs

Last Friday, Operations Manager, Mark Gibbs, was presented with a long service award; clocking a fantastic 10 years! This year marks The Contact Company’s 10th anniversary and Mark has been with us from the start. C.E.O, Asif Hamid, and a number of Mark’s team members/colleagues got together to plan a surprise presentation. It was that […]



Employee of the Month, July 2016- Staci Lynch

Congratulations to our Employee of the Month for July: Staci Lynch! Staci is a dedicated member of our night shift team and focuses on the out of hours email queue for one of our clients. She works tirelessly overnight; regularly producing interactions in excess of 14 per hour, whilst also ensuring that her responses are […]



The Contact Company and Superdrug make the ECCCSA Shortlist!

We are delighted to announce that we have been shortlisted for the European Call Centre and Customer Service Awards (ECCCSAs), within the Outsourcing Partnership of the Year category, alongside our partner Superdrug! This year’s glittering ceremony will take place in November, at The London Hilton Park Lane, and will be presented by Fiona Bruce. TCC […]